Terms of Service
Last Updated: February 2026
These Terms of Service govern your use of the K9Clean website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
Use of Our Website
You may use our website for lawful purposes only, in compliance with these Terms of Service and all applicable laws. You are responsible for maintaining the confidentiality of any account credentials and for all activity conducted under your account.
Intellectual Property
All content on our website, including text, graphics, logos, images, videos, and software, is the property of K9Clean or its content providers and is protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or use any of this content without prior written permission from K9Clean.
Product Information and Pricing
We strive to provide accurate product descriptions and pricing. In the event of a pricing error or product description inaccuracy, we reserve the right to correct it and to refuse or cancel any affected orders. We will notify you of any such cancellation and issue a full refund if payment has been taken.
Product Safety and Proper Use
K9Clean products are laundry additives intended for use as directed on the product packaging and accompanying instructions. Use of our products in a manner inconsistent with the provided instructions is at your own risk. K9Clean assumes no liability for damage, injury, or adverse outcomes resulting from misuse, improper application, or failure to follow safety guidelines. If you have known sensitivities or allergies to cleaning product ingredients, please review all ingredient information before use.
Order Acceptance
Placing an order does not constitute a binding contract until we confirm acceptance. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, suspected fraud, or violation of these Terms of Service.
User Content
If you submit reviews, comments, or other content on our website, you grant K9Clean a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute that content. You represent that you have the right to grant this license and that your content does not violate any third-party rights or applicable laws.
Prohibited Activities
You agree not to:
• Violate any applicable laws or these Terms of Service.
• Impersonate any person or entity or misrepresent your affiliation.
• Interfere with or disrupt our website or servers.
• Engage in automated data collection such as scraping or crawling without our express written consent.
• Upload or transmit malicious software, viruses, or harmful code.
• Engage in any activity that may cause harm to K9Clean or its users.
Limitation of Liability
To the maximum extent permitted by applicable law, K9Clean shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our website, products, or services. This includes, without limitation, damages arising from product misuse or failure to follow provided instructions. Our total liability to you for any claim arising from the purchase of our products shall not exceed the amount you paid for the relevant order.
Indemnification
You agree to indemnify and hold harmless K9Clean, its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of our website or services or your violation of these Terms of Service.
Governing Law
These Terms of Service are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts of Delaware. Note: If you operate from or primarily serve customers in a different jurisdiction, consult a local attorney to confirm whether this clause requires updating.
Changes to These Terms
We may update these Terms of Service periodically. The updated version will be posted on our website with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated terms.
Contact Us
For questions about these Terms of Service, please contact us at support@k9clean.shop.