Privacy Policy
Last Updated: February 2026
At K9Clean, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how it is handled.
Information We Collect
When you interact with our website, place an order, or contact us, we may collect the following:
• Personal Information: your name, email address, shipping address, and phone number.
• Payment Information: payment details processed securely through our third-party payment processors. We do not store complete payment card information on our servers.
• Device and Usage Information: your IP address, browser type, operating system, pages visited, and time spent on our site.
• Marketing Interaction Data: information about how you engage with our emails and advertisements.
How We Use Your Information
We use your information to:
• Process and fulfill your orders, including sending order confirmations and shipment tracking details.
• Communicate with you about your orders, including important updates about processing or delivery.
• Send you promotional offers and newsletters. You may opt out at any time using the unsubscribe link in any marketing email.
• Improve our website, products, and customer experience.
• Detect and prevent fraud and maintain the security of our systems.
• Comply with applicable laws and regulations.
Advertising Pixels and Tracking Technologies
We use cookies and tracking technologies, including the Meta Pixel (Facebook/Instagram) and TikTok Pixel, to understand how visitors interact with our website and to deliver relevant advertising on those platforms. These tools may collect behavioral data such as pages visited and actions taken on our site. You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of these technologies.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:
• With trusted third-party service providers who assist us in operating our website, fulfilling orders, processing payments, and delivering marketing services. These providers are contractually obligated to protect your information.
• When required by law, legal process, or government authorities.
Data Security
We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
K9Clean does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information without consent, please contact us at support@k9clean.shop and we will promptly remove it.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy from time to time.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at support@k9clean.shop.